Customer Service Representative

Northfield Home Goods is hiring a Customer Service Representative to work remotely from anywhere in the US. You will help customers by phone, chat and email and solve their problems on the first try. What you will do: - Answer customer questions by phone, chat and email - Solve problems or escalate them to the right team - Record every interaction accurately - Follow up until each issue is resolved - Share feedback to improve products and processes About you: a clear communicator who enjoys helping people and stays calm with upset customers. What we offer: - Paid time off - Mileage reimbursed between sites - Uniform and equipment provided How to apply: create your Fiondr profile, upload your resume and tap "I'm interested". A Fiondr recruiter reviews every profile and will message you.